For Orderers (Students):
- Login and Access Tool:
- Login to your dashboard and find the tool's page.
- Place Your Order:
- Complete the order form with details like meal type, room number, and ticket date.
- Choose a deliverer from the available options.
- Make Payment:
- After selecting a deliverer, proceed to the payment section and pay the specified amount.
- Order Confirmation:
- Receive a confirmation notification indicating that your order has been confirmed.
Notes:
- Ensure you are in the specified room for delivery when the deliverer arrives.
- Place your order at least an hour before the meal service starts.
- View all your orders on your dashboard.
- Set the order status to 'Delivered' only after receiving your order, as this action cannot be undone.
- You qualify for a free order everytime you complete 10 orders. Your progress will be shown in the 'New order' tab.
For Deliverers:
- Login and Access Tool:
- Login to your dashboard and find the tool's page.
- Create a Profile (if not done already):
- If you don't have a profile, follow the prompts to create one. Provide necessary details such as name, contact information, and delivery preferences.
- Monitor Orders and Email Notifications:
- Starting an hour before the meal service begins, regularly check your delivery page for new orders.
- Email notifications will be sent automatically for every new order.
- Receive New Order:
- When you receive a new order notification, promptly proceed to the room specified for delivery.
- Collect Meal Ticket:
- Upon reaching the specified location, collect the meal ticket associated with the order.
- Meal Service Begins:
- Once the meal service begins, head to the cafeteria to pick up the ordered meals.
- Deliver to Orderer:
- Deliver the meals to the orderer's room as specified in the order.
- Receive and Confirm Order:
- Once the orderer receives the food, let them know to update the status of the order.
- Payout:
- The next day, expect to receive your payout for the previous day's deliveries to the specified account you added when creating your profile.
Notes:
- You qualify for a bonus payment at the end of the month for every delivery you complete. Incomplete and cancelled orders are not counted towards the bonus.
- Incase of any hiccup, you can cancel an order and the orderer will be refunded.